Archive for: Frequently Asked Questions

Yes, you can buy the policy for anybody else. The insured person is however the owner of the policy and he or she will be the one whose profile we wil...

Our pricing is based on 3 factors: 1. Gender: females experience lower mortality than males, so a female rate is more favourable than a male rate of t...

Yes, at the time of doing a top-up, your new income will be used.

If your gross monthly income is less than or equal to R5 000, you will not be required to provide proof of income. If your gross monthly income is mor...

Yes, all valid claims will be paid subject to the 6 months waiting period for deaths due to natural causes, including Covid-19 or any other pandemic. ...

You are eligible to buy the policy if you will be aged between 18 and 66 years at your next birthday and residing in South Africa. Both SA citizens an...

Firstly, you can buy any amount of cover, subject to a maximum of R150 000 over every rolling 12 months. You choose the amount of cover for life you w...

Once the claims documents listed in the policy document (as well as on our website) are received, Ongeza Life will settle the claim within 48 hours.

Ongeza Life is strictly regulated by the FSCA. Furthermore, your policy is underwritten by Guardrisk Life (a member of the Momentum Metropolitan Holdi...

Yes, the product is underwritten by Guardrisk Life, FSP No. 76. Guardrisk is a member of Momentum Metropolitan Holdings Please also note that the prod...